Welcome to InTownAI ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the InTownAI mobile application and related services.
By using InTownAI, you agree to the practices described in this Privacy Policy.
1. About InTownAI
InTownAI is an AI-powered parking access control platform designed to manage vehicle access, visitor management, and parking operations for residential communities, commercial buildings, offices, and gated premises.
2. Information We Collect
We collect only the information necessary to provide our services.
Personal Information
When you register or use the application, we may collect:
- Full name
- Mobile phone number
- Apartment or flat number
Vehicle Information
We may collect:
- Vehicle registration (license plate) number
- Assigned parking slot
Visitor Information
For visitor management, authorized users may record:
- Visitor name
- Visitor phone number
- Visitor vehicle number
- Entry and exit time
Access Logs
We maintain access records including:
- Vehicle registration number
- Entry time
- Exit time
- Associated user
- Access activity
Access logs are retained for up to one (1) year unless a longer retention period is required by applicable law or operational requirements.
3. AI License Plate Recognition
InTownAI uses Artificial Intelligence (AI) to recognize vehicle license plates for access control.
- We do not store camera images or video recordings generated during the AI recognition process.
- Only the recognized vehicle registration number and related access information (such as entry and exit time) are stored to maintain access records.
4. How We Use Your Information
We use collected information to:
- Authenticate users
- Manage authorized vehicles
- Control vehicle access
- Record parking activity
- Manage visitors
- Send push notifications related to access events
- Improve the reliability and security of our services
- Detect unauthorized access or misuse
We do not sell your personal information.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only in the following circumstances:
Within Your Premises
Authorized users belonging to the same residential community, office, or premises may be able to view information including:
- Name
- Mobile number
- Apartment or flat number
- Registered vehicle information
This information is shared solely to facilitate parking access control and community operations.
Legal Requirements
We may disclose information if required by law, court order, or governmental authority.
6. Push Notifications
InTownAI may send notifications related to:
- Vehicle entry
- Vehicle exit
- Access events
- Security-related notifications
- Important service updates
You may disable notifications through your device settings; however, doing so may affect certain features of the application.
7. Data Security
We take reasonable technical and organizational measures to protect your information.
These measures include:
- Secure HTTPS communication
- Authentication and authorization for system access
- Encrypted transmission of sensitive information
- Access controls to prevent unauthorized access
Although we strive to protect your data, no method of electronic storage or transmission is completely secure.
8. Data Retention
We retain personal information only as long as necessary to provide our services or comply with legal obligations.
Access logs are retained for up to one (1) year.
When information is no longer required, it will be securely deleted or anonymized.
9. Account Deletion
Users may request deletion of their account by contacting:
Email: contact@intownai.com
Certain information may be retained where required by law or for legitimate security, operational, or legal purposes.
10. Children's Privacy
InTownAI is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Ask questions about how your information is processed
Requests may be sent to:
Email: contact@intownai.com
12. Third-Party Services
At this time, InTownAI does not use third-party analytics, advertising networks, or marketing platforms that collect personal information from the application.
13. Tracking
InTownAI does not use your personal information for advertising tracking.
We do not share your personal information with advertising networks or data brokers for targeted advertising.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with an updated Effective Date. Continued use of the application after such changes constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
InTownAI
- Website: https://intownai.com
- Email: contact@intownai.com
- Country: India